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Implementation Services

Numerous off-the-shelf configurations for different specific industries enable SEQOS to be ready for use within one business day.

Using SEQOS from the “cloud’ servers means you do not even need your own server, so eliminating or reducing I.T. costs. Alternately SEQOS can be installed on your own server running Windows, Linux, or other Unix operating systems.

Following detailed analysis of customer’s operational and integration requirements by our experienced staff, the abundance of configuration screens developed from the diverse range of installed industries means that new customers’ requirements are usually fulfilled without additional programming and without changes to the SEQOS package. After system training, customers may at any time choose to change their own configuration as their business requirements change.

Using Concurrent Software’s highly developed project task list means that no step will be missed during implementation, resulting in an on-time and on-budget working system.


Training

SEQOS is so easy to use that warehouse staff are using the system productively within the first day of training.

Separate courses run by SEQOS staff are conducted for operators, administrators, and I.T. personnel.

Comprehensive reference manuals describe in detail each step in the warehouse processes.


Support

24x7 support is promptly provided by Concurrent Software’s qualified staff via phone and internet connection.

Documentation, operator and administrator reference manuals are all included with the system installation.

Context-sensitive Screen Field prompts are fully described and cross-referenced in the popup Help reference.

Regular product updates are backward compatible with all previous versions, eliminating re-training and re-configuring. If new updates provide additional functionality applicable to your warehouse, the new/updated functions can be quickly installed online. All updates have been tested and verified in live systems by long-term and experienced SEQOS users before release to our clients for general use.