Default attributes are copied to the order for the order's customer. All attributes can be overkeyed:

• Default delivery address
• Default postal address
• Optional ship-via address
• Delivery lead-time and distance (separately configured from each warehouse)
• Despatch date and despatch schedule
• Timeslot booking at delivery address
• Transport carrier, delivery zone, preferred run number, and vehicle loading sequence
• Back orders for stock that is not picked can be automatically generated depending on the customer and product

Products may be ordered by the customer using the customer's familiar product code. The customer product code is mapped to the warehouse product code.

Products can be restricted to specific customers or groups of customers.

Substitute products and product supercession are automatically supported.